SHIPPING & RETURNS
Shipping Policy
At Energia Middle East, we offer fast and reliable shipping to our customers. We understand the importance of receiving your order on time and in good condition, which is why we use only the best shipping methods and packaging materials. Our shipping rates are competitive and affordable, so you can shop with confidence knowing that you are getting the best value for your money.
If for any reason you are dissatisfied with your purchase, you may return it for a full refund within 30 days of receipt. The item must be in its original condition with all tags and labels attached. To initiate a return, please contact our customer service team and they will provide you with a return authorization number. Once we receive the item, we will process your refund within 5 business days.
Thank you for shopping with Energia Middle East!
Return & Exchange Policy
At Energia Middle East, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item within 30 days of receipt for a full refund. The item must be in its original condition with all tags and labels attached. To initiate a return, please contact our customer service team and they will provide you with a return authorization number. Once we receive the item, we will process your refund within 5 business days.
If you wish to exchange an item, please contact our customer service team and they will assist you with the exchange process. The item must be in its original condition with all tags and labels attached. We will send you the new item as soon as we receive the original item.
Thank you for shopping with Energia Middle East!